How To Install Apps On Infiniti Q50

The INFINITI InTouch™ Services app brings remote access, security and convenience features from your INFINITI to your compatible iPhone or Apple Watch. Start your engine, set customizable alerts, and get vehicle information - all without taking out your keys.

INFINITI InTouch Services is NOT available on 2020/2021 Q50, Q60, QX50 or QX80.

COMPATIBLE VEHICLES
• MY22 and newer: QX55
• MY19 and newer: QX50 (excluding MY20 + MY21)
• MY18 and newer: QX80 (excluding MY20 + MY21)
• MY17 and newer: Q60 (excluding MY20 + MY21), QX60
• MY16 and newer: Q50 (excluding MY20 + MY21)

Please note that feature availability varies by model, year, trim level, packaging, and options; not all equipped vehicles are able to access all features. For a complete list of available features for your specific vehicle, please visit www.infinitiusa.com/intouch/system-availability.

Take advantage of the following available features with your subscription:

REMOTE SERVICES

Access critical vehicle functions from nearly anywhere. INFINITI InTouch Services can:
- Start or stop your vehicle
- Lock or unlock your doors
- Honk your vehicle's horn
- Flash your vehicle's lights

EMERGENCY ASSISTANCE

Add peace of mind to your drive. In an emergency, INFINITI InTouch Services can:
- Automatically connect you to emergency services in the event of a collision
- Send roadside assistance to your location
- Provide live, hands-free emergency assistance via voice call at the touch of a button
- Help police locate your vehicle in the unfortunate event that it is stolen

CUSTOMIZABLE ALERTS

Set unique alerts for your INFINITI. INFINITI InTouch Services can notify you:
- When your vehicle is driven outside or inside of a specified boundary
- When your vehicle is driven outside of a set time
- When your vehicle driven over a specified speed
- When your vehicle is driven outside of an allowed area

CONVENIENCE FEATURES

Make every drive more comfortable and confident. INFINITI InTouch Services can:
- Send software and map updates to your vehicle
- Connect you with a live, professionally-trained concierge team
- Locate your vehicle, whether it's parked or en route
- Provide status updates about your vehicle

This app requires an active subscription to INFINITI InTouch Services, which is included with the purchase of a new, compatible INFINITI vehicle. To access or start your subscription, visit owners.infinitiusa.com.

For important safety information, system limitations, and additional operating and feature information, see dealer, owner's manual, or www.infinitiusa.com/intouch/legal.

What's New

Oct 19, 2021

Version 5.4.1

- Miscellaneous bug fixes and other improvements.

For questions regarding INFINITI InTouch Services, please contact an INFINITI InTouch Services Customer Support Specialist at 1-855-444-7244.

Ratings and Reviews

4.6 out of 5

2.3K Ratings

Unreliable

Car was stolen and tried to use the location to find my car and all of a sudden I can't access anything on the app. 5hrs later I was able to locate my vehicle on the app then 30mins later the bottom tool bar was not available for me to use to continue to track my car. What is the point of this technology if I can not use it in a emergency!!!?

INFINITI InTouch

I purchased a 2016 q50 and activated the service at the top premier package. To date Google Calendar feature does not work and I have linked my google account to it as requested, when I use the InTouch mobile app it does not locate my vehicle all the time it tell me that my vehicle can not be located. My SOS button in the car deactivate on occasions. For a high end luxury vehicle their technology is sure on the low end. I have been dealing with this issues since November 2019 every time I call the answer is the same, there working on a fix/update to the system they even told this to the dealer when I took it there to be diagnosed. Then I should not be charge for services until your fix/update is released. If I could give a negative star believe I would give them a -5 star rating. The car is great but their technology is lacking in all forms.

Not impressed

Infiniti is supposed to represent luxury. The implementation of this is very lack luster. Capabilities in the app are extremely limited. The need to put in an additional passcode to start my car is running annoying. App can't authenticate with Face ID. The watch requires the same. The latency with trying to execute a command to the car is excessive. The monthly cost for the service are excessive. This is my third Infiniti. Probably my last. The innovation has been non existent in too many areas.

Some features that could be added.
-control the hvac and be able to set a temp for the car.
-open/close the windows or sunroof.
-View vehicle health report and upcoming maintenance.
-Schedule service appointments for upcoming maintenance -
optional notifications for upcoming maintenance.
-Lookup recalls.
-notifications for low fuel

This app should be an extension of the luxury that Infiniti wants to represent. It's interface should be fluid and latency reduced.

App Privacy

The developer, Nissan North America Inc., indicated that the app's privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

Nissan North America Inc.

Size

75.3 MB

Category

Utilities

Compatibility

iPhone: Requires iOS 13.6 or later.

iPad: Requires iPadOS 13.6 or later.

iPod touch: Requires iOS 13.6 or later.

Mac: Requires macOS 11.0 or later and a Mac with Apple M1 chip.

Languages

English, French, Spanish

Age Rating

Copyright

Price

Free

App Support
Privacy Policy

Supports

Family Sharing

With Family Sharing set up, up to six family members can use this app.

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